FrenschConnection GmbH
Unterer Mühlenweg 44B
79114 Freiburg
Germany
Authorized representative:
Konrad Frensch
Phone: +49 761 217 28146
Email: hello@frenschpress.de
Website: www.frenschpress.de
Commercial register: Freiburg District Court
Commercial register number: HRB 733181
VAT identification number: DE 455236553
WEEE registration number: DE 44537505
FrenschConnection GmbH
Unterer Mühlenweg 44B
79114 Freiburg
Germany
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
Our email address can be found above in this legal notice.
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
We make every effort to keep the content of this website up to date and accurate. However, we do not assume any liability for the correctness, completeness, or timeliness of the information provided.
If you notice any issues, please feel free to contact us.
Despite careful content control, we assume no liability for the content of external links. The operators of the linked websites are solely responsible for their content.
Version: April 2025
Operated by: FrenschConnection GmbH, based in Freiburg with a view of the Black Forest.
We develop MIDI devices with personality.
And yes — we also have to write terms and conditions. Sorry.
We’d much rather be building another controller.
A MIDI controller called FrenschPress.
It does nothing you don’t want — and everything you need.
More devices will follow — but give us a little time.
This is hardware.
No subscription. No in-app purchases.
You click “Buy”.
We say “Wow, thank you!”.
You receive an order confirmation.
Then a package arrives.
Then enlightenment (optional).
The contract is concluded in accordance with §§ 145 ff. of the German Civil Code (BGB).
Sounds fancy. It isn’t.
All prices include statutory VAT (we love that 19%).
Shipping costs are added and shown clearly before checkout — no surprises.
At the moment, we can't sell or deliver to Non-EU Countries (Switzerland/ UK).
Payment is processed via our payment service provider Mollie, which offers, among others:
PayPal
Credit card
SEPA
Advance payment (for those who miss 2005)
Your payment data is processed directly by Mollie.
We see none of it — which is exactly how it should be.
Your payment data is treated confidentially.
Because we’re not mean. And because the law says so. Win-win.
If devices are in stock, we usually ship within 3–5 business days.
(also known as the “I’ve changed my mind” paragraph)
You have 14 days to withdraw from your purchase without giving any reason.
(Although we’d still love to know why — feedback matters.)
The full withdrawal policy can be found here.
Short version: tell us, send the device back, get your money back. Done.
Until full payment has been made, the goods remain our property.
They are technically just visiting you.
A very useful visit.
(in case you manage to break something)
Of course, you are entitled to statutory warranty rights:
24 months for private customers
12 months for business customers
If something doesn’t work and it’s not your fault, we’ll take care of it.
If you dipped it into coffee — we’ll still talk.
We’re humans.
(oh yes, that too)
All information can be found in our privacy policy below.
German law applies.
Place of jurisdiction is our company headquarters: Freiburg im Breisgau.
Place of performance is where the package rolls off the ramp — in other words: your place.
If you made it this far, you don’t get a discount code — but you do get our respect.
Thanks for reading.
Or scrolling.
Both count.
Privacy matters to us.
Not just because we have to say so, but because we’re not fans of tracking madness or data-hungry monster cookies either.
Here’s what happens when you browse our website, place an order, or contact us — and what we do not do with your data.
FrenschConnection GmbH
Unterer Mühlenweg 44B
79114 Freiburg
Germany
Authorized representative:
Konrad Frensch
Technical data (automatically collected):
IP address
Date and time of access
Browser and operating system
Referrer (e.g. Google)
This is standard technical information.
It is required for website operation, stored only briefly, and anonymized where possible.
We collect:
Name, address, email address
Order details and payment method
This is necessary to process your order — so you receive your package and an invoice. Makes sense, right?
If you write to us, we store your details in order to respond.
No data is shared with third parties.
No spam. Ever.
We use cookies for:
Shopping cart functionality
Language settings
Technical operation of the website
Analytics or advertising cookies are used only with your explicit consent.
No hidden tracking.
Payments are processed via Mollie
(Mollie B.V., Keizersgracht 126, 1015CW Amsterdam, Netherlands).
Your payment data is transmitted directly to Mollie.
We do not store credit card details — and honestly, we don’t want to.
More information: Mollie Privacy Policy
Your name and address are passed on to the shipping provider (e.g. DHL).
Nothing more.
You have the right to:
Access your data
Correct or delete your data
Restrict processing
Object to processing
Data portability
To exercise any of these rights, just email us:
hello@frenschpress.de
We store data only as long as necessary — never longer.
Order-related data is retained for 10 years (legal requirement).
Everything else is deleted once it’s no longer needed.
We are not responsible for the content or privacy practices of external websites.
SSL encryption, secured servers, and no random data clutter lying around on desktops.
This privacy policy may be updated when necessary.
Last updated: April 2025
Diese Cookie-Richtlinie wurde zuletzt am 13. April 2025 aktualisiert und gilt für Besucher aus dem Europäischen Wirtschaftsraum und der Schweiz.
Auf unserer Website setzen wir Cookies und ähnliche Technologien ein – manche sind technisch notwendig, andere helfen uns dabei, die Website zu verbessern, Inhalte zu personalisieren oder dir passende Angebote anzuzeigen. Einige dieser Cookies stammen von Drittanbietern, mit denen wir zusammenarbeiten.
Wenn du unsere Website zum ersten Mal besuchst, zeigen wir dir ein Cookie-Banner. Dort kannst du selbst entscheiden, welchen Cookies du zustimmen möchtest – ganz in Ruhe. Die Verarbeitung deiner Daten basiert entweder auf deiner Einwilligung (Art. 6 Abs. 1 lit. a DSGVO) oder auf unserem berechtigten Interesse (Art. 6 Abs. 1 lit. f DSGVO), je nach Art des Cookies.
Du kannst deine Auswahl jederzeit ändern – entweder direkt im Cookie-Banner oder über die Einstellungen deines Browsers.
You have the right to withdraw from this contract within 14 days without giving any reason.
(We still appreciate feedback — just saying.)
The withdrawal period is 14 days from the day on which you or a third party designated by you (other than the carrier) received the goods.
To exercise your right of withdrawal, please contact us at:
FrenschConnection GmbH
Unterer Mühlenweg 44b
79114 Freiburg
Germany
Email: hello@frenschpress.de
by means of a clear statement (e.g. by email) informing us of your decision to withdraw from the contract.
You may use the sample withdrawal form below, but this is not mandatory.
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than our standard delivery), within 14 daysfrom the day we receive your notice of withdrawal.
The reimbursement will be made using the same means of payment you used for the original transaction, unless expressly agreed otherwise.
In no case will you be charged any fees for the reimbursement.
You must return the goods to us within 14 days from the date on which you notified us of the withdrawal.
You bear the direct cost of returning the goods.
Please ensure that the product is returned in resalable condition: original packaging, all accessories included, and no damage — you know the drill.
The right of withdrawal does not apply to goods that are custom-made or clearly personalized, for example if a custom engraving was added at your request.
(If you wish to withdraw from the contract, you may use this form — but you don’t have to.)
To:
FrenschConnection GmbH
Unterer Mühlenweg 44b
79114 Freiburg
Germany
Email: hello@frenschpress.de
I hereby withdraw from the contract concluded by me for the purchase of the following goods:
Ordered on: ___ / ___ / _____
Received on: ___ / ___ / _____
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s):
(only required if submitted on paper)
Date: ___ / ___ / _____
